These terms are here to create clarity, protect both parties, and allow the work to unfold with ease and mutual respect.
What this work is
Vivienne Aurèle – Bespoke Baby Name & Memoir Studio offers personalised consultations, writing and reflective work around naming, identity, personal narratives and guided reflective use of AI.This work is not psychotherapy, counselling or medical treatment, and does not replace professional healthcare or mental health support.
How the work takes place
The services are offered online, unless otherwise agreed. Depending on the service, the work may include written reflection, an online conversation, and a written or conceptual response. Each collaboration is personal and situational.
For this reason, specific outcomes cannot be guaranteed.
Payment
All services are paid in advance. This allows time and care for preparation, reflection and listening before the meeting takes place. Prices are communicated individually upon request.
Rescheduling and cancellations
If you need to reschedule, please let me know at least 48 hours in advance. Once the preparatory work has begun, fees are non-refundable, as the work is personal and cannot be reused.
Confidentiality
Everything you choose to share is treated with care and confidentiality. Nothing will be shared, published or reused without your explicit written consent.
Written material and use
Any texts or materials created as part of the work are intended for personal use. If you wish to use them publicly or commercially, this can be discussed and agreed upon separately.
Responsibility
This work supports reflection, clarity and expression.All personal choices and decisions remain the responsibility of the client.
Applicable law
These terms are governed by the laws of the United Kingdom.